Tel: +43 (0) 3863 – 2788 | E-Mail: heldeco@heldeco.at

Privacy policy

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the legal provisions (DSGVO, TKG 2003). In this privacy policy, we inform you about the most important aspects of data processing within the scope of our website.

Contact with us / name and contact details of the controller
The controller within the meaning of the GDPR is:

HELDECO CAD/CAM Fertigungstechnik GmbH
Sabine Dettenweitz
Stv.: Daniel Ebner
Döllach 50, A – 8624 Aflenz

You can reach us at our previously mentioned company address, by e-mail at datenschutz@heldeco.at

Data collection when contacting us
If you contact us in writing, by telephone, via the form on our website or by e-mail, the data you provide will be stored by us for the duration of the statutory retention period for the purpose of processing your enquiry and in the event of follow-up questions. We will not pass this data on to third parties without your consent.

Data collection when registering for our newsletter
You have the option of subscribing to our newsletter via our website. We will use this to send you specialist information, information about our events and our range of products and services, as well as general information about our company (such as availability, Christmas opening times, relocations, company holidays, personnel changes, etc). For this we need your name, your company, your e-mail address and your declaration that you agree to receive the newsletter.
As soon as you have registered for the newsletter, we will send you a confirmation e-mail with a link to confirm your registration.
Of course, you can revoke your consent to receive the newsletter at any time by sending an e-mail to the above-mentioned e-mail address, by post to the above-mentioned postal address or by using the unsubscribe link at the end of each newsletter without giving any reason.

Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do not cause any damage.
We use cookies to make our website user-friendly. Some cookies remain stored on your end device until you delete them. They enable us to recognise your browser on your next visit.
If you do not wish this, you can set your browser so that it informs you about the setting of cookies and you only allow this in individual cases.
If you deactivate cookies, the functionality of our website may be limited.

Webhoster / Provider
The web space provider stores data about every access to the website (in so-called server log files). This data includes: Name of the website, message about the call, browser type, operating system, referrer URL (previously visited website), IP address and the requesting provider. This data is only recorded for statistical purposes and to optimise the security of the hosting system.


Our website uses functions of the web analytics service Google Analytics, a web analytics service provided by Google LLC (“Google”), Amphitheatre Parkway, Mountain View, CA 94043, USA. The data collected in this process is also processed outside the EU. Cookies are used for this purpose, which enable an analysis of the use of the website by its users. The information thus generated is transferred to the provider’s server and stored there.

You can prevent this by setting up your browser so that no cookies are stored.
In the event that you activate IP anonymisation via your browser, your IP address will, however, be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. This means that only a rough localisation is possible.
The relationship with the web analytics provider is based on the EU’s standard contractual clauses under the Privacy Shield agreement. Further information: Google Privacy Policy & Terms of Use.
The data processing is based on the legal provisions of § 96 para 3 TKG as well as Art 6 para 1 lit a (consent) and/or lit f (legitimate interest) of the DSGVO.
Our concern in terms of the DSGVO (legitimate interest) is the improvement of our offer and our website. Since the privacy of our users is important to us, the user data is pseudonymised.

Google Maps
This website uses Google Maps to display map information. When using Google Maps, Google also collects, processes and uses data on the use of the Maps functions by visitors to the website. You can find more information about data processing by Google in Google’s privacy policy at Google Privacy Policy & Terms of Use. There you can also change your settings in the privacy centre so that you can manage and protect your data.

Duration of data storage
The user data is stored and retained for the duration of the statutory retention period. After expiry of the period, the corresponding data is routinely deleted if it is no longer required for the fulfilment or initiation of the contract.

Updating the provisions
We reserve the right to amend these terms at any time in accordance with business requirements.

Your rights
You are generally entitled to the rights of information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or that your data protection rights have been violated in any other way, please contact us so that we can clarify any questions. Of course, you can also complain to the supervisory authority. In Austria, this is the data protection authority.
Of course, we are always available to provide you with information on data protection on our website.